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7 year Wholesale Warranty By Strap Furniture USA LLC Warranty is valid from the date of purchase to the original purchaser only. Proof of purchase and pictures are required. All Strap Furniture USA LLC products are designed for commercial use in a public setting. Warranty is void if used otherwise. All warranty work is prorated and limited. Warranties during the first full year will be covered 100% including freight. **FRAME 7 year limited warranty on the frames from the original date of purchases. If your frame fails structurally during normal use and regular maintenance, Strap Furniture USA, LLC will repair or replace with the same product at no charge. This includes parts and labor during the first year. **FRAME FINISH 5 year limited warranty against cracking, peeling, and blistering if the finish is maintained by weekly cleaning and quarterly waxing. In addition the glide replacement is a necessary function in maintaining the furniture and should be accomplished on a regular basis, or more frequently, depending on the level of usage. Strap Furniture USA recommends a quarterly inspection of the glides to insure maximum longevity of your frame and finish. These glides are available from Strap Furniture USA, LLC. ** VINYL STRAPS 5 year limited warranty on Strap Furniture USA, LLC. 100% virgin vinyl against breakage. This applies to breakage only not color changes. If a strap breaks in the first year, Strap Furniture USA LLC will supply a replacement strap, shipping included. ** TABLE TOPS 1 year limited warranty on table tops. Acrylic and fiberglass table tops are warranted against breaking, bowing or warping, acrylic tops with holes are excluded. WHAT IS NOT COVERED UNDER THE WHOLESALE WARRANTY by STRAP FURNITURE USA LLC • Freight damage. • Plastic or nylon parts. • Stains or discoloration of vinyl straps. • Any shipping costs regarding the Strap Furniture USA LLC Warranty after one year. • Failure caused by unreasonable or abusive use. • Bursting or cracking of frames caused by freezing temperatures. • Failure caused by neglecting to provide proper care and maintenance, which includes cleaning with a mild detergent monthly, rinsed and dried thoroughly. • Scratching or chipping of the powder coat finish, caused due to abuse. Some touch-up colors are available from Strap Furniture USA LLC. • Damage caused by fire or acts of nature. • Normal fading of furniture. • Furniture submerged in pool water. • Blistering due to salt air, Strap Furniture USA LLC recommends additional cleaning and waxing of the furniture in seaside applications. |
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